Senior Software Engineer
October 2020 - October 2021
Backend Python Engineer
Included Health is the result of a merger between Doctor on Demand, a telehealth provider, and Grand Rounds Health, a healthcare navigation service. Together, they provide a single hub for all things healthcare.
- Tech lead of a team of 5-7 engineers supporting our clinical tools, including our flagship ePrescribing system that generated >$20M in revenue.
- Developed workflows to surface prescription eligibility and pricing information to providers driving medication adherence and improving user satisfaction by 22%.
- Rapidly developed solution that optimized clinical workflows, saving over 360 hours per week of the support team's time.
- Successfully led a cross-functional, time-sensitive project pivotal for onboarding a major customer, ensuring a seamless integration process and enhancing client satisfaction.
- Developed and owned a custom Python library for event-driven communications.
- Refactored the PDF generation process for all PDFs to follow OOP principles.
- Overhauled our Twilio integration to support guests in video calls with teleheath providers.